Project Objective:
- Reduce the effort needed for correction of key fields on orders
- The outcome was to be measured by the reduction in number of credit notes created versus orders entered in a month
Project Context
- The client had to create unusually high number of credit for their customers
- One of the leading reasons was errors in order entry
- We analyzed the process and found the key fields that were prone to errors. We then mapped the expected values
- The automated script would go into the appropriate SAP documents and check the values in these key fields with expected values
- In case of a mismatch such orders were flagged
Project outcome
- This automated script resulted in 40% reduction in number of credit notes to be created without a corresponding increase in the effort for error checking