Project objective:
- Provide SAP Support for the customer’s SAP system to ensure business connectivity at competitive rates than the incumbent vendor
Details of project:
- We successfully replaced the incumbent SAP service provider and brought down the customer’s SAP support cost compared to what they used to spend .
- The support provided was high quality and we ensured business continuity
Outcome:
- We reduced the customer’s SAP support spend by 70% YOY while ensuring a high quality of support