1. A Stable and Optimum Process
Automating a bad process just automates the problems associated with the it. No real progress can be made till the process is optimized. That is why they say : “Rules before tools”
2. A Good Business Analyst (BA)
A good BA is a must in getting the correct process mapped , documented and signed off. Having a good BA and sign-off process means you are already halfway there
3. A good RPA Programmer
A good RPA script is to RPA what an engine is to an aeroplane. It is an absolute necessity that it is reliable, bug-free and scalable. Therefore, it is an absolute necessity that an experienced coder prepares your script for you .
4. Good User Training and Support
Users need good training documentation and videos. Else the RPA project will fail. Empowering users with the necessary tools and knowledge goes a long way in helping the automation process run well
Many a projects have failed because the project managers did not provision for changes in the RPA script after go-live. You absolutely need some amount of coding hours in order to make sure that a coder will be available to attend to changes in the RPA script after go-live